GalScan · MSP device discovery
MSPs scale through templates. This article outlines how to productize rogue device detection without reinventing the wheel each onboarding. Start from the GalScan homepage, then route technical buyers to product details and demo scheduling.
Pick one internal discovery tool per service tier. GalScan’s comparison guides—GalScan vs RunZero and GalScan vs enterprise NAC—help explain positioning in QBR decks.
During week one, capture approved device classes and OU mappings. Unknowns trending downward becomes a success metric you can show on the MSP discovery tools landing page narrative.
Email, Slack, and Teams are starting points; the end state is ticket creation with MAC, VLAN, and enrichment fields prefilled. Offer prospects a Start Network Visibility Audit call to align expectations.
Teach frontline staff to distinguish consumer OUIs, hypervisor churn, and actual policy violations. Link junior techs to LAN detection fundamentals for consistent language.
Define severities: corporate match, known guest pattern, and true unknown requiring ticket within a set SLA. Document exceptions for lab VLANs.
Directory and firewall correlation explains many unknowns automatically. Tune rules so only high-confidence rogue patterns page on-call staff.